International/Rotterdam Office

Ordering Via Phone, Fax Or Email

To place an order via phone, fax or email, inquire about existing orders, or receive additional information about our products, please contact our Customer Service Department at 800-869-1105

Minimum Order

Opening Order: $300.00
Reorders: $175.00 Product must be ordered in minimum order quantities

Payment Terms & Options

Net Terms: Net 30 days on approval of credit. We require a completed and signed credit application. Credit applications can be emailed, faxed or mailed in and must accompany an order. We do not pre-approve terms without an order in house. Please allow 3-5 business days for application processing. Check / Electronic Funds Transfer (ACH & Wire Transfer): E Mail Us Credit Cards: Visa & MasterCard are accepted and will be charged at time of shipment. All shipments outside the US must be prepaid via wired funds or credit card. Shipping charges do not include Customs duties, taxes or fees incurred by the receiving country. All prices/invoices are shown in US Dollars and must be paid in US Dollars.

Back Orders

Unless otherwise requested, out of stock items totaling $75.00 or more will be back ordered and shipped using the same payment terms and shipping method as the original order without notice. Customers are responsible for canceling unwanted back orders.

Shipping

Orders ship from Dallas, Texas via UPS Ground Service unless otherwise specified. Freight charges are prepaid and added to your invoice. Please provide your email address to receive electronic UPS shipping notification.

Returns

We do not sell on consignment or guaranteed sale basis and do not accept returns. Please notify us immediately if you find any discrepancy with your order. Customers will be charged a 15% restock fee plus freight for refused orders.
For Credits & Defectives please submit a claim Here

Certificates Of Compliance

Kikkerland Design worked closely with the Consumer Products Safety Commission to implement compliance requirements as efficiently as possible. Providing Certificates of Compliance digitally eliminates the need to include paper certificates with our shipments to you. For more information and to download Copies of required COCs - Please E Mail Us